Shipping Information

✔︎ You’ve placed your order, and now you’re one step closer to the best sleep ever! 😴✨ So, what happens next?

Once your order is placed, our Shipping Team carefully picks and packs your Pillow Pod with love. Please allow up to 2 business days for this process, though most orders are shipped the same day or the following morning!

📦 Fast & Reliable Shipping:
Your Pillow Pod will be sent via Australia Post from our NSW warehouse. Estimated delivery times:
NSW & ACT: 2-4 business days
VIC & QLD: 3-5 business days
SA: 4-6 business days
TAS: 5-6 business days
WA: 6-8 business days
NT: 7-10 business days
New Zealand: 8-12 business days

📩 Tracking Your Order:
The moment your order is dispatched, you’ll receive a shipping confirmation email with a tracking number so you can follow your Pillow Pod’s journey to your doorstep.

📦 Multiple Packages:
Due to their big, cuddly size, Pillow Pods may be shipped in multiple packages if you ordered more than one. If this applies to your order, your tracking number will indicate “Item 1 of 2,” etc.

🚚 Contactless Delivery:
Australia Post drivers may leave your package in a safe place or take it to your nearest post office if no one is home. This is at their discretion based on delivery conditions.

Your best sleep is just around the corner! 💤💙

We currently offer FREE Standard Australia Post Delivery for all Australian Orders!

For all Kiwi friends in NZ, there is a shipping fee of $15 AUD.

Need your Pillow Pod ASAP? We've got you covered! 🚀✨

Yes! We offer Express Delivery at checkout, with pricing based on your location. Our Express Post service through Australia Post is the fastest way to get your Pillow Pod to you, available across Australia and New Zealand.

If you need your Pillow Pod quickly, we highly recommend selecting Express Delivery at checkout for the fastest possible shipping.

📦 Estimated Express Delivery Times:
NSW, ACT, VIC: 1-2 business days
QLD, SA, TAS: 2-3 business days
WA: 2-4 business days
NT: 3-5 business days
New Zealand: 4-8 business days

Your best sleep is just days away! 💤💙

At Pillow Pod, we're all about bringing comfort to people all over the world! 🌍

We’re excited to announce that we’re launching in the UK this April! 🎉 UK customers will soon be able to order from our dedicated UK website, www.pillowpod.co.uk, with FREE shipping on all UK orders 🚚✨

For now, we continue to ship internationally:
🇺🇸 USA: 5-9 business days
🇬🇧 UK: 4-7 business days
🇮🇪 Ireland: 7-12 business days
🇨🇦 Canada: Due to postal strikes, we’ve paused shipping to Canada. We’ll resume as soon as a reliable option is available. Thanks for your understanding!

Because our Pillow Pods are so big and fluffy, we can't offer free shipping to all countries just yet - but we promise it’s worth it when you feel the comfort! If we don’t currently ship to your country, send us a message, and we’ll let you know if it’s possible 💙

We’re committed to getting your Pillow Pod to you quickly and affordably so you can start enjoying better sleep in no time ✨